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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Alizzi

November 22, 2024

5  out of  5
rating by John Alizzi
"John (not myself) was extremely helpful with the process of switching coverages and adding another policy. Very happy with the money I am now saving."
We responded:
"John, thank you for reviewing our State Farm office! We’re thrilled that you are saving money and had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. Appreciate the referral as well! 🙂 Jana Fong-State Farm Agent, Havertown, PA "
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Karen Harris

October 1, 2024

5  out of  5
rating by Karen Harris
"John was very helpful through the process of changing my homeowners and Auto coverages from another company to State farm. He was very knowledgeable and pointed out those areas where State farm was giving better coverage for less money. He also has a very likable manner and was pleasant to work with."
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Mary Merenda

September 18, 2024

5  out of  5
rating by Mary Merenda
"Very pleased how my insurance needs were handled and presented. John is very knowledgeable and trustworthy at what he does. Thank you State Farm."
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Sam Charlton

August 13, 2024

5  out of  5
rating by Sam Charlton
"It was very easy to set up my new homeowners and auto policies with John. He is a very professional and friendly State Farm agent."
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Clinton Houck

April 27, 2024

5  out of  5
rating by Clinton Houck
"Jana and her team have been an absolute pleasure to work with. They are extremely knowledgeable in the insurance and financial services industry and helped me with my auto and home insurance. They are prompt, friendly and the rates are actually reasonable! I highly recommend her office if you are looking for an insurance agent who is smart and looks out for you and your family's best interest above everything else."
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Evelyn Yaari

April 17, 2024

5  out of  5
rating by Evelyn Yaari
"An impressive level of service, in-depth knowledge, prompt follow-up, and patient attention to my questions. This is why I went back to agent Jana Fong's office for my homeowners insurance. The person in Jana's office who worked with me on the details (and there were many) was John Scarduzio. Having appropriate insurance coverage at an affordable cost required going into details and John has been a superb guide as we worked out a policy that fits my situation. It is possible to buy insurance coverage with other companies, but I doubt it is possible to have the personalized service I have consistently found at the State Farm office of Jana Fong. Thank you, John and Jana."
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Bernadette Scarduzio

March 28, 2024

5  out of  5
rating by Bernadette Scarduzio
"John was the best! He was patient, kind and saved me $ on my car and homeowners insurance! :)"
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Maria Stevens

March 27, 2024

5  out of  5
rating by Maria Stevens
"I was looking to change insurance companies and I am very happy with State Farm. John was knowledgeable and explained what would be best for me. He was like a “good neighbor”."
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Alicia Diberardo

March 27, 2024

5  out of  5
rating by Alicia Diberardo
"John was very knowledgeable and helpful. Everyone was so nice and welcoming in the office . I highly recommend them."
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Alex Hamill

February 1, 2024

5  out of  5
rating by Alex Hamill
"Jana was helpful, friendly, and quick to respond!"
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Igor Aksman

January 23, 2024

5  out of  5
rating by Igor Aksman
"It was very easy to set up my new homeowners and auto policies with Jana. She is a very professional and friendly State Farm agent. Much better experience and rates in comparison with my previous Allstate agents. Let's hope my long term State Farm experience is as good. I highly recommend Jana to everyone looking for a good insurance rep."
We responded:
"Igor, it was my pleasure to meet you in person to help you save money on your home and auto insurance. Thank you for stopping by and we look forward to serving you."
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Isaiah Dickens

January 23, 2024

5  out of  5
rating by Isaiah Dickens
"I would absolutely recommend reaching out to Jana if you’re in the market for insurance. She was personable, professional and knowledgeable. My insurance premiums were almost half as expensive as my prior insurance provider."
We responded:
"Isaiah, thank you for taking the time to recognize my agency. It’s always great to meet and hear from someone from the neighborhood! You’ve been paying too much for too long and I’m glad you took the initiative to go online to make a change. We will take good care of you!"
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Tien Nguyen

January 11, 2024

5  out of  5
rating by Tien Nguyen
"Had a great experience. Jana was very helpful. The process was quick and easy. Highly recommend her as an agent."
We responded:
"Hi Tien, it was my pleasure getting to know you and your beautiful family. Kudos to you for taking the big step to provide financial security for your family. Best of luck in your business and I’ll be here for you."
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Joseph Fitzpatrick

February 10, 2023

5  out of  5
rating by Joseph Fitzpatrick
"Jana was prepared for our meeting and very efficient in providing details of our new auto and home owners coverage with State Farm. We were very pleased with the entire process."
We responded:
"Glad you were pleased with the process of switching your auto, home, and umbrella insurance. It was a pleasure meeting you both and we look forward to servicing you."
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oliver matthews,jr

October 27, 2022

5  out of  5
rating by oliver matthews,jr
"Very nice location, and office is A-1. Jana Fong is a top Associate."
We responded:
"Hi Oliver, thank you for stopping by. We always enjoy catching up with you and appreciate your business."
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Daniel Marano

May 7, 2022

5  out of  5
rating by Daniel Marano
"Jana was the best insurance agent! She will talk you through everything and get you the best quote."
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Tara Eckert

December 23, 2021

5  out of  5
rating by Tara Eckert
"Discovered my previous insurer had been overcharging me for over 4+ years! After comparison shopping State Farm came through with a significantly lower price for home & auto. Tyler was extremely helpful and very responsive (my previous agent failed to return my calls for 3 days and I ended up having to cancel my policies with the main company's office without any attempts for even trying to match and I had been a customer with them for the past 15 years!)"
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Renee Young

November 18, 2021

1  out of  5
rating by Renee Young
"She doesn't respond to her clients. Definitely changing to another agent at another offic"
We responded:
"Thank you for your feedback. We have no record of you requesting a response, but please call our office and we would be happy to help."
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Justin Ankeraw (Warekna)

April 22, 2021

5  out of  5
rating by Justin Ankeraw (Warekna)
"I was very pleased with her professionalism, it wasn’t the same old selling tactics you see, she actually cared and took time out of her personal time to help me. I would recommend Jona for anyone looking for any type of insurance."
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Purs Purs

March 30, 2021

5  out of  5
rating by Purs Purs
"Very clean, modern and professional office with free parking in front for her customers. Everyone is very friendly and caring and their rates for car and life insurance are very competitive. I’m glad I choose this State Farm office."
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suri yoon

March 30, 2021

5  out of  5
rating by suri yoon
"Jana saved me over $100 per month on my auto and condo insurance. She made the transaction so seamless and convenient. Everything was done over the phone and signed online. I highly recommend Jana and her team."
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MICHAEL Richman

March 15, 2021

5  out of  5
rating by MICHAEL Richman
"Jennifer is very Profesional and gave me a great rate on Renters Insurance. Highly recommend."
We responded:
"Michael, thanks for taking the time to recognize us with a great review. We appreciate you stopping by and giving us the opportunity to earn your business!"
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Judith Mantle

January 26, 2021

5  out of  5
rating by Judith Mantle
"In December I was shopping for insurance for my home and my autos and was contacted by Jana from a google search. She sent me a quote that I felt was too low and that we didn't compare apples to apples, but I was wrong. Jana took the time to go over every item on the declaration pages and explained each one. State Farms pricing was better than I had anticipated. You owe it to yourselves to ask Jana for a quotation. It was the best buying experience I have ever had and felt assured I got the right insurance for my needs. Jana is a gem. Patient, knowledgeable, competent and efficient. Also, understanding of an older person who is not computer savvy. I felt like a made a friend as well as an insurance agent. Thank you Jana. I am referring you to my friends."
We responded:
"Judith, thank you so much for sharing your positive experience and for your heartfelt endorsement! It means so much to receive such wonderful reviews as yours, and your referrals are the greatest compliment. It’s been a pleasure getting to know you and we sincerely appreciate you!"
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Susan Jun Insurance

January 15, 2021

5  out of  5
rating by Susan Jun Insurance
"I saved a significant amount on my auto, home and business insurance and they provide the highest level of customer service. Love that there is parking right in front of the office. I`m a customer for Life!!!"
We responded:
"Hi Susan, thank you for your kind words! It's always great to hear that we are saving you money while providing the best service for your auto, home and business insurance."
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John Baek

January 15, 2021

5  out of  5
rating by John Baek
"Outstanding service by Jennifer Lee."
We responded:
"Hi John, thank you for taking the time to recognize our outstanding office manager, Jennifer. We are always available when you need us!"